Heliopolis Hotel
Policies
Key guidelines covering arrivals, payments, safety, and guest requirements.
- Check-in and Check-out
Check-in begins at 1 PM. Check-out is required by 12 PM. A valid ID and payment method are needed at arrival.
- Payment and Deposits
The hotel accepts Visa, Mastercard, and American Express. Cards may be pre-authorized before arrival. Additional charges may apply depending on services requested.
- Smoking and Pets
Both smoking and non-smoking rooms are available. Pets are not allowed.
- Children and Extra Beds
Children are welcomed. Extra bed and crib availability depends on room type and may incur additional fees.
- General Conduct and Safety
CCTV coverage, smoke alarms, and 24-hour security staff support guest safety. Guests must comply with property rules regarding noise, occupancy, and the use of facilities.
- Parking
Public parking is available nearby for a fee, but no private on-site parking is provided.
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